A Moveworks powered, conversation-first employee experience where every interaction is personalized to the individual dynamically surfacing the content, answers, and actions they need, across all system they work in, the moment they need it. This app enables IT Service Management specific experiences for employees.
• A conversation-first employee experience powered by Moveworks.
• Complete and monitor catalog requests through a conversational chat experience
• Search across enterprise content sources — SharePoint, OneDrive, Google Drive, Slack, Outlook etc.
• Answer any employee question with AI-powered World Knowledge.
• Approve, reject, and act on tasks across departments from an inbox.
• Give employees a personalized canvas — a customizable space for widgets, tools, and content relevant to them.
• Find colleagues and explore org structures with AI-powered people search.
• Host employee knowledge and catalog for a unified experience.
ITSM specific experiences include -
• Service Health widget and service status page
New:
- Employees can now see active outages, degradations and scheduled maintenance directly on their EmployeeWorks home page
- They can ask Otto for information in context of a service outage or service in general
- Employees can view a service status page to see the list of all subscribed services and their health over last 90 days along with their current health status and also view information about any scheduled maintenance
Change: None
Fixed: None
Removed: None
- Required plugins and products:
- Employee Slate for Moveworks