0
2.14.1
Yokohama, Xanadu, Washington DC, Vancouver
This integration imports data from Jamf into ServiceNow Service Graph. Use the integration to sync your computer and mobile device inventory (macOS and iOS hardware) and software packages (installed and in-use) to the ServiceNow Configuration Management Database (CMDB). This integration allows for periodic data synchronization using Jamf Classic API. The data is mapped and stored in the appropriate classes in the CMDB data model so that it can be used in various Service Management and Asset Management applications.
Use cases driven by the data:
- Automatically collect and sync user, hardware, and software data for each computer and mobile device in your ServiceNow CMDB.
- Run reports on any inventory category and create dashboards for instant report visibility.
- Supports connections to multiple Jamf environments.
- Duplicate data detection on import introduced to improve performance of nightly imports.
- Support for software usage tracking to enable software asset management use cases.