With Privilege Manager v11.1, a Delinea Privilege Manager ServiceNow application is available in the ServiceNow store combining the power of a ServiceNow approval workflow and Privilege Manger's application execution and elevation application control.
Delinea Privilege Manager ServiceNow application is available in the ServiceNow store combining the power of a ServiceNow approval workflow and Privilege Manger's application execution and elevation application control.
Prerequisites
In ServiceNow:
* A ServiceNow instance and general knowledge, familiarity with the ServiceNow product.
* Three role credentials:
* a ServiceNow Instance administrator user.
* an application administrator user.
* an application approver user.
In the Privilege Manager console:
* An API Client User to use with the ServiceNow webhook configuration.
* A Foreign Systems configuration for the ServiceNow webhook configuration. Refer to [ServiceNow Webhook Setup].
Approval Workflow between Privilege Manager and the ServiceNow Application
This Foreign Systems setup requires an active Webhook configuration.
Request/Responses
All requests received are listed under the Request menu.
ServiceNow supported Desktop browser. Mobile support not available at this time.