0
24.2.8
Yokohama, Xanadu, Washington DC, Vancouver
Get instant resolution to repetitive HR service tasks and requests with HR Service Delivery Virtual Agent - an automated, conversational chatbot that understands natural human language.
HR Service Delivery Virtual Agent provides customers and employees with a 24/7 self-service experience. It assists employees in finding help related to HR-related inquiries on their own, freeing HR agents to work on more meaningful tasks while increasing employee satisfaction and productivity.
HR Service Delivery Virtual Agent Conversations include common HR conversation workflows to help you accelerate the deployment of your HR Service Delivery Virtual Agent.
Important: To use Virtual Agent for HR, the Human Resources Scoped App: Core and the Glide Virtual Agent plugins must be licensed and activated.
- Resolve repetitive HR service tasks and requests.
- Assists employees in finding help related to HR-related inquiries with an intuitive self-service experience.
Fixed:
- Few defect are addressed.
- Install the following plugins on your instance:
- com.glide.cs
- com.glide.cs.chatbot
- com.sn_hr_core
- com.glide.cs.sn-va-web-client-app
- com.glide.va.sp_widgets
- com.glideapp.cs.sm_topic_blocks
- Below store apps are required
-
sn_hr_nlu version 22.2.0
- sn_ex_sp_pro version 31.0.4
-