SAM admins and integration developers can create and configure Workfront integration profiles to manage subscriptions in ServiceNow's Software Asset Management.
Additionally, Workfront Spoke can bi-directionally interact with ServiceNow on Document Management, Finance Management, Issue Management, Portfolio Management, Project Management, Program Management, Record Management, Report Management, Task Management, and Template Management.
Document Management
- Check in/out Documents
- Look up Proof Recipients, Proof Stages, Proof Templates
- Move, Unlink Documents
- Upload Attachment
- Upload Attachment to Handle
- Upload Attachment to Object
Finance Management
- Look up Expenses Stream
Issue Management
- Bulk Move of Issues
- Move Issues to another Project
- Move Issue to Task
Portfolio Management
- Look up Portfolio Stream
Program Management
- Look up Programs Stream
Project Management
- Calculate Project Finance
- Calculate Project Timeline
- Look up Issues Stream, Projects Stream, Tasks Team
- Set Project Budget
Record Management
- Create, Look up, Update, and Delete Object
- Approve Approval Object
- Assign Multiple Assignees to Object
- Accept/Reject Object Work
- Reject Approval of Object
- Reject Object Work
- Reply to Object Assignment
- Unassign User from Object
- Update Object as Done, not Done
Report Management
- Look up Filters Stream
- Look up Reports Stream
Task Management
- Bulk Copy of Tasks
- Bulk Move of Tasks
- Move Task
Template Management
- Look up Project Templates
- Look up Task Templates
Webhook Management
- Create, Look up, and Delete Subscription
Software Subscriptions
- Download Subscriptions
- Calculate User Activity
- Reclaim Subscriptions
Evaluated and modified sandbox access for client-callable script includes as false.
System Requirements:
- See Supporting Links and Docs