SmartGen Change Application leverages Agentic AI to automatically generate following:

1) Detailed Post-Implementation Reviews (PIRs) by compiling essential information, including current change details such as implementation plans, risk and impact analysis, backout plan, test plan, closure code, closure notes, and work notes. Additionally, it complies related records like change tasks, associated problems, incidents resolved by the current change, incidents caused by the change, and similar change records.

2) Standard Operating Procedures (SOPs) as Knowledge Articles by gathering key information, including current change details such as implementation plans, risk and impact analysis, backout plan, test plan, closure code, closure notes, and work notes. Additionally, it compiles related records like change tasks, associated problems, incidents resolved by the current change, and incidents caused by the change, ensuring accurate, consistent documentation and enhanced knowledge management.