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2.1.0
Zurich, Yokohama
The Retail Store Services application facilitates streamlined communication between store teams and headquarters (HQ) regarding operational questions or issues. Store team members can request help directly from HQ to ensure smooth regular operations.
- Streamline the process for contacting HQ with the new Store Inquiry case type in Retail Store Services application enhancing the store team experience. This case type provides a clearly defined workflow for resolution at HQ, enhancing operational efficiency.
- Minimize the time to value with a versatile tool that can be applied to various store-to-HQ use cases, ensuring quick and effective support.
New:
- Bridge the gap between stores and HQ with an intuitive request and support system with the new Store Inquiry case type for stores.
The following plugins are installed with the Retail Core application:
- Retail Core (com.sn_retail_core)
- Retail Mobile (com.sn_retail_mobile)
Role required to install the application: Administrator (admin)