The Tavro Data Risk Manager (DRM) solution is a comprehensive data governance and risk management application built on the ServiceNow platform. It serves as a unified system for organizations to identify, assess, and manage risks across business units, frameworks, applications, and AI initiatives. The DRM solution aligns with modern enterprise needs, providing real-time visibility into risks, controls, policies, and processes while promoting compliance, operational resilience, and data-driven decision-making.
This Solution Design Document acts as a central reference for the Solution Sponsor, Solution Development Team, and the ServiceNow Certification Team. It ensures alignment and clarity among all stakeholders by defining the functional, business, and technical aspects of the Tavro DRM solution. This document also demonstrates compliance with ServiceNow Store publication standards, ensuring a smooth certification and deployment process.
The Tavro DRM application delivers an integrated view of organizational risk posture by connecting Regulations, Frameworks, Requirements, Controls, Processes, Risks, KRIs, and Assessments into one centralized environment. It enables organizations to track regulatory adherence, manage control effectiveness, and monitor risk mitigation progress through intuitive dashboards and automated workflows.
Key Features and Capabilities:
- Agent Lifecycle Management: Process for centralized registration (“Agent CMDB”), automated discovery, ownership assignment, and platform heterogeneity
- Agentic Lineage & Transparency: Traceability of full decision to execution path, data lineage with access levels with graphical visualization, and cross-platform flow tracking
- Operational + Analytical Data Lineage: Enhanced agentic lineage for operational data access, with insights into usage (or recommendation) of data controls and guardrails
- Agentic Risk Assessment: Automated assessment for Agent Risk Exposure, risk scoring, mitigation planning and issue management
- Assessments and RCSAs: Automates risk and control self-assessments, framework maturity evaluations, application assessments and AI use case reviews. (Supports: Efficiency, Compliance Automation)
- Regulations Management: Centralized tracking of regulatory obligations and compliance status across all applicable data regulations. (Supports: Compliance, Unified Risk View)
- Requirements and Controls Mapping: Links regulatory and framework requirements to control objectives, ensuring traceability and evidence-based compliance. (Supports: Compliance, Operational Efficiency)
- Processes and Risks Management: Provides visibility into business and data processes, associated risks, and their mitigation through defined controls. (Supports: Unified Risk View, Proactive Risk Management)
- Key Risk Indicators (KRIs): Tracks and reports measurable indicators of potential risk exposure across business units and data domains. (Supports: Risk Monitoring, Operational Resilience)
- Reports and Dashboards: Interactive visualization of compliance status, risk distribution, framework scores, and issue trends for executive insights. (Supports: Transparency, Decision-Making)
- Configuration and Integrations: Administrative settings to manage integrations, agents, and system setup for flexibility and scalability. (Supports: Extensibility, Continuous Improvement)
- Data Risk Agents: Please contact support@tavro.ai for additional agents that can be plugged into Tavro Data Risk Manager for additional functionality
Inital Release
ServiceNow Products :
- ITOM
- ITSM