Aria Systems’s billing and monetization platform automates all order-to-usage-to cash processes. It interoperates with both cloud-native and legacy eco-systems using over 360 APIs and TM Forum Open API compliance, as part of a complete ODA/ODF aligned business support system. Aria Systems for Communications is a SaaS billing solution. It enables CSPs to evolve beyond traditional connectivity services and build new digital propositions offered by agile 5G/SDN networks and enterprise partnerships.
ServiceNow's Aria Systems spoke enables customer service agents to answer billing inquiries, address billing complaints, look up invoices and billing transactions, and make updates to payment methods to payments, refunds, credits, and write-offs.
Action highlights:
- Create Cash Credit
- Create Dispute Settlement
- Create Write-off or Dispute
- Look up Account Statements
- Look up Cash Credit
- Look up Dispute Eligible Invoices
- Look up Invoices
- Look up Pending Invoice
- Look up Write-offs and Disputes
- Create Account
- Look up Account Details Stream
- Look up Account Transaction History Stream
- Improved installation performance
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