Introducing the "Smart Fulfillment Console" by CF-IT GmbH, revolutionizing support for fulfillers with unparalleled efficiency. This application streamlines catalog task and incident ticket fulfillment through a sleek, intuitive user interface. Gone are the days of cumbersome processes; now, fulfillers navigate tasks effortlessly, boosting productivity and reducing turnaround time.
SFC is seamlessly integrated with ServiceNow's robust platform, provides real-time updates and notifications keep stakeholders informed on every step of the way, fostering transparency and accountability. Built with scalability in mind, this solution adapts to evolving business needs, accommodating growing workloads without compromising performance.
Ready-for-use: we prepared all the necessary configuration to ensure the smooth daily work for your fulfillers, even if your instance is not domain separated, making this application a time-efficient solution.
Easy to maintain: by onboarding a new customer all the necessary configuration can be realized via system properties. No coding required.
Dynamic Customization: adapt the Smart Fulfillment Console with ease to your Service Portal theme, ensuring a visually cohesive and user-friendly interface.
Fully embedded in ServiceNow: the application is natively built and certified for the ServiceNow platform.
Plugin: Service Portal for Enterprise Service Management (com.glide.service-portal.esm)