0
4.0.2
Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 9, Xanadu Patch 7, Xanadu Patch 3, Xanadu, Washington DC Patch 4
The Microsoft Azure OEM Translator Service spoke unlocks ServiceNow's generative AI capabilities for multilingual customers. It translates multilingual input from customers to English before passing it on to the LLM. It then translates the LLM response back into the user's language. This spoke is installed as a dependent app for the Generative AI Controller application.
Languages supported: English, German, French, Japanese, Dutch, Canadian French, Spanish, Italian, Brazilian Portuguese, Portuguese, Swedish, Finnish, Czech, Hebrew, Hungarian, Korean, Norwegian, Polish, Russian, Chinese (Simplified & Traditional), Thai, Turkish, Arabic.
- Generative AI features that make use of English-based LLMs will be made accessible for multilingual customers
- Language detection and translation of customer input texts
- Support for Exclusion Framework feature to preserve the texts during machine translation.
- Support for Geo-licensing & Native URL updates from DISH
- Fixed
- As part of this patch release, we fixed an issue pertinent to batch translation
- Required plugins and products:
- Generative AI Controller (sn.generative.ai)
- Dynamic Translation plugin
- Dependencies: The spoke will be a dependent app of Generative AI Controller