Overview: Streamline your vulnerability management process, from identification to remediation, by integrating Cosmos with ServiceNow. Cosmos for ServiceNow allows you to effortlessly sync validated exposures from the Cosmos portal into your ServiceNow environment, where they can be managed as part of your existing security workflows. This integration helps accelerate the remediation of these vulnerabilities, improving your security posture while reducing the burden on your security teams.
Key Features:
- Automated Ticket Creation: Automatically generate and assign remediation tickets in ServiceNow for validated vulnerabilities delivered by Cosmos, ensuring nothing falls through the cracks.
- Bi-Directional Sync: Keep Cosmos and ServiceNow synchronized with real-time updates, allowing changes in one platform to reflect in the other.
- Comprehensive Vulnerability Management: Leverage ServiceNow’s robust management capabilities, enriched with detailed data and actionable guidance from Cosmos, to prioritize and address vulnerabilities efficiently.
- Customizable Workflows: Tailor integration settings to match your organization’s processes, including field mappings, status updates, and notification triggers.
Why Choose Cosmos for ServiceNow? Cosmos for ServiceNow is designed to fit seamlessly into your existing security operations, reducing the complexity of managing vulnerabilities across multiple systems. With this integration, your team can focus on what matters most—resolving threats and protecting your organization—while the app takes care of the heavy lifting.
Key Features of Cosmos for ServiceNow
1. Seamless Integration with ServiceNow
- Push Cosmos Findings to ServiceNow: Automatically import finding information from Cosmos, ensuring that critical vulnerabilities are tracked and managed in a familiar environment.
- Bi-Directional Sync: Keep Cosmos and ServiceNow in sync by linking findings in Cosmos with ServiceNow records. Any updates in one system are reflected in the other, maintaining consistent data across platforms.
2. Comprehensive Vulnerability Management
- Automated Ticket Creation: Generate tickets in ServiceNow for each identified vulnerability, complete with detailed descriptions, remediation steps, and associated assets.
- Customizable Workflows: Tailor workflows within ServiceNow to fit your organization’s vulnerability management processes, ensuring that each finding is addressed according to its severity and business impact.
Overview
The initial release of "Cosmos for ServiceNow" marks a significant step forward in integrating advanced vulnerability management capabilities directly into the ServiceNow platform. This integration provides seamless connectivity between Cosmos and ServiceNow, enabling organizations to streamline their security operations, improve collaboration, and enhance their overall security posture.
Key Features
1. Seamless Integration with ServiceNow
- Automated Findings Sync: Automatically push Cosmos findings into ServiceNow as incidents or tasks, ensuring vulnerabilities are tracked in a unified system.
- Bi-Directional Data Sync: Maintain data consistency across both platforms with real-time updates and synchronization between Cosmos findings and ServiceNow records.
2. Comprehensive Vulnerability Management
- Automated Ticket Creation: Create ServiceNow tickets directly from Cosmos findings, complete with detailed vulnerability information and remediation steps.
- Customizable Workflows: Tailor workflows to your organization's needs, allowing for flexible vulnerability management within the ServiceNow platform.
3. Real-Time Updates
- Live Status Tracking: Monitor the progress of vulnerability remediation in real-time, with automatic updates reflected in both Cosmos and ServiceNow.
- Automated Remediation Verification: Automatically initiate and track remediation testing within Cosmos when vulnerabilities are marked as resolved in ServiceNow.
4. Enhanced Collaboration
- Cross-Team Integration: Enable better collaboration between security and IT operations teams by integrating Cosmos findings into ServiceNow’s incident management system.
- Detailed Reporting: Leverage ServiceNow’s reporting tools to generate comprehensive reports on vulnerabilities managed through Cosmos.
Bug Fixes and Improvements
- N/A
Known Issues
- Limited Asset Integration: Current release focuses on vulnerability management. Asset data integration will be explored in future updates based on customer feedback.
System Requirements: Cosmos for ServiceNow
To ensure optimal performance and compatibility with your existing infrastructure, please review the following system requirements before installing the Cosmos for ServiceNow app.
1. ServiceNow Platform Requirements
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ServiceNow Version:
- The Cosmos for ServiceNow app is compatible with the following ServiceNow versions:
- Washington DC or newer
- Ensure your instance is running one of these supported versions for full functionality.
- The Cosmos for ServiceNow app is compatible with the following ServiceNow versions:
-
ServiceNow Modules:
- Incident Management: Required for creating and managing tickets generated by Cosmos findings.
- IntegrationHub (Optional but Recommended): For advanced integrations and automation workflows.
2. Cosmos Platform Requirements
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Cosmos Version:
- Cosmos Version 2.0 or Higher: Ensure that your Cosmos environment is updated to at least version 2.0 for compatibility with the ServiceNow integration features.
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API Access:
- API Key: A valid API key for Cosmos is required to authenticate and sync data with the ServiceNow instance
3. Network and Security Requirements
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Network Connectivity:
- Stable Internet Connection: Reliable and secure internet access is necessary for communication between the Cosmos platform and ServiceNow.
- Firewall Configuration: Configure firewalls to allow outbound connections from the ServiceNow instance to the Cosmos API endpoints.