0
5.0.0
Zurich, Yokohama, Xanadu
The entitlement verification APIs help in querying customer entitlements to help customer service personnel to seamlessly and accurately identify the level of service or support a customer is promised.
The APIs provide relevant entitlement data in response to a flexible set of input parameters.
REST APIs that can be consumed by ServiceNow or external applications to list the entitlements and coverage data are based on:
- Account, Sold Product, Contract, Contract Line.
- Characteristics of a given entitlement.
New:
Added location for verifying entitlements
Dependencies
Customer Contracts and Entitlements