0
4.1.1
Yokohama, Xanadu, Washington DC, Vancouver Patch 6, Vancouver
The CSDM and CMDB Data Foundations Dashboards store app contains dashboards which provide insights into key foundation indicators of your CMDB and Common Service Data Model (CSDM).
The CMDB dashboard evaluates various configurations and customizations in the CMDB:
- Check that important data is valid and properly configured
- Identify and provide visibility into potential risks in the implementation
- Prevent issues and support continuous effective functioning of the CMDB
The CSDM dashboard evaluates the key indicators in the CSDM:
- See if you have the information you need to get the full benefit of ServiceNow products that utilize the CSDM framework. For example, you may see that some of your business applications don't have the required relationship to an application service
- Identify gaps and remediate the risks
Evaluate various configurations and customizations in the CMDB with insights into the absence of foundational data:
- Critical foundational indicators
- Results with weighted priority to help in planning which metrics to target for improvement first
- PA Reports with history and current CI lists to drill down to the affected Cis’ (PA licensing not required)
- Links to remediation playbooks provide more context into the importance of the metric, what the impacts of a low score might be, and guidance on remediating potential issues and improving the metric