Cirries DART AI™ is an AI-powered network intelligence and root cause analysis application that enhances the ServiceNow platform with deterministic, packet-level observability and cross-domain correlation.

Built to integrate seamlessly with ServiceNow Event Management and Incident Management, DART AI transforms high volumes of alerts into precise, actionable operational intelligence—enabling faster, more accurate incident resolution across infrastructure, applications, and networks.

Traditional monitoring tools generate alerts based on logs, counters, and sampled telemetry, but lack the ability to explain why a service degraded or where the issue originated. DART AI closes this gap by analyzing real network traffic behavior, including latency, jitter, packet loss, and flow-level dynamics, to determine exactly where and why issues occur.

The application securely ingests alerts and telemetry from external monitoring systems via REST API and enriches them with:

AI-driven root cause analysis grounded in packet-derived intelligence
Cross-domain correlation across network, cloud, and application layers
LLM-powered incident narratives and remediation recommendations

By combining packet-level truth with ServiceNow’s workflow automation and CMDB context, DART AI enables IT Operations, SRE, and Network teams to move beyond reactive alert handling and toward intelligent, automated incident resolution.

DART AI follows a traffic-based pricing model aligned to observed network throughput (Gbps).

Pricing includes:

• Platform license (AI RCA, integrations, dashboards)

• AI-driven analysis and recommendations

• ServiceNow and AWS integrations

Billing is tiered based on total monitored traffic volume.

For environments exceeding 100 Gbps, please contact Cirries for custom pricing.