Public Sector Digital Services is the trusted platform for digital government and is purpose-built to help governments improve customer experiences, unify processes and teams, and innovate at any speed.

Using a purpose-built foundation of data models, workflows and experiences, agencies can scale the delivery of services by building new applications in weeks, rather than months. The product provides a standard architecture for standing up a variety of government services (e.g. social assistance programs, service requests, licensing/permitting, etc.) with a government data model that supports case types, agency services provided to constituents and/or their businesses. It also offers tailored experiences for agents to perform work and for constituents to initiate and manage requests for services.

Utilize pre-packaged applications that deliver critical end-to-end workflows:

Social Benefits Playbook
License & Permit Playbook
Information Request Playbook
Service Request Playbook

With Public Sector Digital Services, government agencies can:

Provide convenient and accessible self-service options
Scale service delivery by improving agent productivity
Empower agencies to work together to seamlessly deliver services
Innovate, augment, and streamline process quickly