7
3.0.2
Xanadu, Washington DC, Vancouver
The Delinea Server Suite Privilege Access Request application is designed to serve as an integration between Deliena Server Suite Privileged Access Service (PAS) and the ServiceNow platform. Integration is intended for Self Service users for requesting access through the Service Catalog, ITIL users to process the catalog task, and application administrators for configuring and viewing dashboards, data, and logs regarding the application.
- Request access to IT infrastructure and approve requests withut leaving the ServiceNow Service Catalog interface
- Request a Privileged Access Role for vault-based system login or password checkout
- Request a Zone Role for direct system login or privilege elevation
- Secure remote access to infrastructure without requiring a VPN
- Time-bound role assignements and monitored login sessions
- Detailed reporting of privileged activities
Benefits
- Reduce risk with time-bound access to critical resources
- Deliver a modern service experience for controlling privileged access
- Control privileged access to critical assets
- Leverage ServiceNow's comprehensive workflow capabilities
- Improve productivity by enabling self-service access request and approval from ServiceNow's Service Catalog
- Ensure policy compliance
- Significantly reduce IT service requests by leveraging ServiceNow
- Simple request process for gaining privileged access to critical resources
- No need to store or remember shared account credentials
1. Updated Integration to add Zone work Flow
2. Verified Integration to work with Tokyo, San Diego and Utah Releases
ServiceNow Integration Prerequisites
- Your domain is registered and verified with ServiceNow (for example, you have a login URL such as https://acme.service-now.com).
- An active ServiceNow account with administrator privileges.
- A test user was created in the PAS Admin Portal.
- A signed certificate in PEM format. You can either download the standard certificate from Admin Portal or use your organization’s trusted certificate.