0
30.0.4
Australia Patch 5, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama
Generative AI
Conversational subflows and actions allow end users to complete tasks through conversational interfaces. They capture users' intents when requesting to run specific subflows and actions, along with all necessary details for those subflows and actions. This streamlines the user experience by enabling them to accomplish everything in one place within an agent/AI assistant (such as Now Assist Panel or Now Assist Virtual Agent) and channels (such as MicroSoft Teams or Slack).
Updated buttons and AI icon
Change to new condition builder for Advanced Rule view
Changed:
- Discontinued Now LLM to use third-party model for CSA Skills
- Renamed Now Assistant to ServiceNow Otto in CSA Side Panel
- Created the required Query_range ACLs as per Cobalt raven directive
Not applicable for this application version.
- Install Now Assist Platform
- Upgrade to Xanadu patch 3