Mercer Mobility Management Platform is a technology platform, built on ServiceNow, that helps manage complex mobility programs by bringing together all aspects of an organization’s international and domestic assignments, along with proprietary Mercer data.
Prioritize Experience
A single platform allows for automated processes, integrating all users and enhancing employee engagement. Through a self-service employee portal, users have access to dynamic host location information, including videos compatible with all devices and an option for engagement surveys, to bring employees and their families to an improved employee experience.
Simplify Workflows
Mercer Mobility Management Platform’s user-friendly dashboard, built-in metrics, and predictive analytics simplify tasks for mobility management teams and allow for easy, real-time reporting.
Lower Costs
With costs related to mobility growing every year, Mercer Mobility Management Platform helps business managers and C-suite executives stay on top of them by providing a line of sight on expenditures and tracking ROI of assignments.
Mitigate Risks
To ease the challenges resulting from expanding categories of international and domestic assignments and varying policies for each assignee type, Mercer Mobility Management Platform enhances and simplifies service delivery, monitors compliance and duty of care, and mitigates risks.
Mercer’s Mobility Management Platform (MMP), built on ServiceNow®, is a comprehensive technology solution designed to streamline and enhance the management of international and domestic mobility programs. It centralizes all assignment data, integrating proprietary Mercer and client-specific information into a single, user-friendly platform. MMP offers configurable real-time data, automated workflows, and robust reporting tools that simplify processes, reduce costs, and mitigate risks while tracking assignment ROI. The platform supports seamless integration with HR systems, payroll, and third-party vendors, providing dedicated portals for mobility teams, employees, and managers to improve visibility and collaboration. With flexible product options ranging from quick self-serve setups to fully customized, automated solutions, MMP adapts to the evolving needs of any mobility program. Additionally, MMP ensures data security with encrypted environments and offers global data center options to meet compliance requirements. Experience a scalable, efficient, and user-centric mobility technology that grows with your program.
- Zurich Certification
- MMP Email template to call Notification Email Script in the same so that we can get data of any table/or dependent table in template.
- Cost projections: add totals for years 4–6
- PDF Font Special Character Bug : Some special characters were not supported for our document templates. The fix will now allow us to use these special characters without disrupting the document structure.
- Portal redirect bug on task completion
- New improved PDF template - Index movement analysis
- New improved PDF template - Balance BSC net approach
- Agent Workspace: enable inline editing
- Case Name visible in portals in all states
- Originating City / Host City filter by State
- Improved License usage logic
- "Closed Incomplete" cases visible on portals
- HR portal fields visibility (OOTB)
- Email attachments from Case Documents
- Make Attachment field mandatory on "My Documents" (Employee Portal)
ServiceNow Platform.
The iOS versions on which app is supported: All IOS versions post iOS 14( minimum iOS 14 is required).
The Android versions on which app is supported: All Android versions post 8.0 Oreo( minimum OS version 8.0 Oreo is required).