Mercer Mobility Management Platform is a technology platform, built on ServiceNow, that helps manage complex mobility programs by bringing together all aspects of an organization’s international and domestic assignments, along with proprietary Mercer data.
Prioritize Experience
A single platform allows for automated processes, integrating all users and enhancing employee engagement. Through a self-service employee portal, users have access to dynamic host location information, including videos compatible with all devices and an option for engagement surveys, to bring employees and their families to an improved employee experience.
Simplify Workflows
Mercer Mobility Management Platform’s user-friendly dashboard, built-in metrics, and predictive analytics simplify tasks for mobility management teams and allow for easy, real-time reporting.
Lower Costs
With costs related to mobility growing every year, Mercer Mobility Management Platform helps business managers and C-suite executives stay on top of them by providing a line of sight on expenditures and tracking ROI of assignments.
Mitigate Risks
To ease the challenges resulting from expanding categories of international and domestic assignments and varying policies for each assignee type, Mercer Mobility Management Platform enhances and simplifies service delivery, monitors compliance and duty of care, and mitigates risks.
- New Integration with Personal Income tax calculator , where data is sent to calculator and returned along side stored in Servicenow called as calculation instance.It is kind of enhancing the existing calculator integration with adding another type of calculator.
- Agent workspace has been enhanced , adding more components to it, hence adding more fucntionalities.
- Some new Templates of emails are created which can be used by clients to generate emails.
- Proxy location fields are added in the calculation instance which helps in storing data returned from calculator(balance sheet).
- Xanadu Certification
- MMP Email template to call Notification Email Script in the same so that we can get data of any table/or dependent table in template.
- Included picklist labels functionality for the enhancement of incoming data array list under SF integrations.
- Signed documents should be saved under Case documents, not Mobility Case.
- Adjust Participant tasks – Fixed a defect where the email address value was not prepopulated on the email address field
- Create email templates and auto-fill/merge from Case Data, including recipients!
- Create email templates for vendors!
- Updates to Calculator Inputs on Balance Sheet
- Quality of Living / Location Premium
- Estimated Start/End Dates of Mobility Case, now copy over to Cost Projection Calculator when running a Cost Projection Calculation.
- New Integration with Personal Income tax calculator , where data is sent to calculator and returned along side stored in ServiceNow called as calculation instance. It is kind of enhancing the existing calculator integration with adding another type of calculator.
- Agent workspace has been enhanced , adding more components to it, hence adding more functionalities.
- Some new Templates of emails are created which can be used by clients to generate emails.
- Proxy location fields are added in the calculation instance which helps in storing data returned from calculator(balance sheet).
- Adding Cost Projection Total values for year 4,5 and 6 :Calculation record now captures Cost projection total values for all 6 years. This will ensure we can capture all cost projection values through an entire assignment.
- Add new filed for categorizing the calculation instance as an Actual or Estimated costs.: Functionality will allow the user to categorize Calculation record as Actual or Estimated cost. Thank to this differentiation, user will be able to report and compare actual and estimated costs of an assignment.
- PDF Font Special Character Bug : Some special characters were not supported for our document templates. The fix will now allow us to use these special characters without disrupting the document structure.
ServiceNow Platform.
The iOS versions on which app is supported: All IOS versions post iOS 14( minimum iOS 14 is required).
The Android versions on which app is supported: All Android versions post 8.0 Oreo( minimum OS version 8.0 Oreo is required).