Public Sector Digital Services is the trusted platform for digital government services. Using a purpose-built foundation of data models, workflows and experiences, agencies can scale the delivery of services by building new applications in weeks, rather than months.
This Agency Support Model enables government agencies to provide support to each other as well as to collaborate between agencies. It provides a standard architecture for building any type of service - benefits, service requests, licensing, permits, etc. – with a government data model that supports case types, services offered by agencies, and services received by constituents, businesses, and agencies. It also provides out-of-the-box tailored experiences for agents to perform work and for constituents and agencies to request and manage their services and information.
With Public Sector Digital Services, government agencies can:
- Elevate constituent and agent experiences
- Innovate quickly
- Achieve digital transformation objectives
- Government data model to define government agencies providing services to constituents, business and other agencies
- Government case type for agency support workflows for constituents, business and inter-agency requests
- Government agent experience: agent workspace with roles and views for managing cases received, owned and tracked by agencies, agency 360 degree view
- Changed
- Migrated account/business registration workflow to low code solution
- Updated plugin dependencies
- Added new property page
- Required plugins and products
- Business Location (com.snc.business_location)
- Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
- Dependencies
- Business Location (com.snc.business_location)