Field technician work verification is traditionally a manual, time-consuming, and error-prone process. Our AI-powered solution automates this process, improving efficiency, reducing effort, and ensuring accuracy.
How It Works
The AI agent, built using Gemini AI LLM, validates technician work in real time:
Image Capture & Upload – The field agent takes images of the completed task via a mobile app.
AI-Based Verification – AI compares these images against a reference product model.
Task Validation – AI assesses factors like correct model installation, cable management, and network connectivity.
Automated Workflow – If discrepancies are found, the system triggers a follow-up work order for corrections.
Billing Integration – If the field agent is a contractor, billing adjustments can be made for failed verifications.
Submitting this AI agent for certification
Gemini AI license, Now Agent version 19.5.1