0
2.0.10
Zurich Patch 3
The Chief Risk Officer Dashboard consolidates data from GRC, including Profiles, Policy and Compliance Management, Audit Management, and Risk Management, to provide a unified view of enterprise risk, compliance posture, and audit performance.
- Risk and Compliance KPIs: Preconfigured indicators for risk trends, control effectiveness, compliance coverage, and audit performance.
- Interactive Visualizations: Drillable widgets for exploring risks by category, geography, or business function.
- Real-Time Data Integration: Combines insights from IRM, SecOps, and BCM modules for a complete risk picture.
- Risk Heatmaps & Dashboards: Visualize top enterprise risks, emerging threats, and control gaps.
- Role-Based Views: Customizable layouts for CROs, risk managers, and compliance officers.
- Platform-Native Experience: Consistent performance, security, and upgrade compatibility with the Now Platform.
- Actionable Insights: Link risk analytics to remediation workflows for faster issue resolution.
New
- Rebuilt Using Platform Analytics Inline Dashboards: The CRO Dashboard has been fully reimagined using ServiceNow’s Inline Dashboards framework, offering a native, seamless experience within the Now Platform.
- Risk Visibility and Governance: Provides a unified view of enterprise risk posture, including top risks, mitigation effectiveness, and compliance coverage.
- Modern Dashboard Capabilities: Includes real-time drilldowns, contextual filters, and personalized views for CROs, risk managers, and compliance leads.
- Actionable Analytics: Enables direct linkage between analytics and remediation workflows to accelerate response and resolution.
Removed
- UI Builder Dependency: Eliminated reliance on custom UI Builder components; now fully native to the Platform Analytics experience.
The CRO Dashboard application is free from the ServiceNow Store. However, the contents of the dashboard require professional entitlements to the following applications:
- GRC
- GRC: Profiles
- GRC: Policy and Compliance Management
- GRC: Audit Management
- GRC: Risk Management
These professional entitlements include a license for Platform Analytics.
These solutions consist of Platform Analytics indicators and associated data collection jobs, used by the metrics on the CRO Dashboard. If you don’t have the prerequisite licenses, the installation proceeds. However, without the required plugins (found in the application manager) and applications (found in the ServiceNow store) and the underlying data, the dashboard won’t show any relevant metrics. If you have any questions about your licensing and entitlements, consult your account executive.