The Security Incident Response integration with the Honeywell application seamlessly imports alert data from Honeywell CI/CW into your ServiceNow environment, adhering to ServiceNow best practices. It is designed to efficiently map Honeywell alert information. The integration supports bi-directional synchronization, ensuring that any state changes made in ServiceNow are accurately reflected in the corresponding Honeywell CI Alerts.
The application ensures seamless synchronization between Honeywell CyberInsights and CyberWatch alerts and the corresponding Security Incidents in ServiceNow, maintaining consistency and up-to-date information across both platforms.
The application mainly enables:
- Creating Security incidents in ServiceNow for the alerts created in the Honeywell CI/CW platform.
- Updating Honeywell CI alert status automatically when the State for the corresponding Security Incident is updated in ServiceNow.
Security Incident Response application for CyberInsights and CyberWatch
- Centralized Connection and Credential
- Security Incident Response
- System Import Sets