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2.2.0
Yokohama, Xanadu, Washington DC
Individual Life Underwriting allows insurance carriers to instantly route complex servicing requests to Underwriters utilizing their existing underwriting guidelines and rules. Underwriters can now collaborate with distribution and servicing teams though an efficient and transparent workflow.
- Resolve customer issues faster by connecting distribution, underwriting and servicing teams
- Prioritize revenue capture by eliminating administrative work from underwriting queues
- Improve compliance with regulations through built-in controls with complete audit trail
New
- Migrated data from FSO service category (sn_bom_service_definition_category) table to CSM service category(sn_csm_case_types_service_category) and relationship tables
Changed
- Updated the reject reason options for underwriters
Fixed
- Fixed the navigation link for underwriter
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Permissions and roles:
- System administrator (admin) role is needed for the installation