0
2.0.5
Zurich, Yokohama, Xanadu, Washington DC
ServiceNow® Playbooks for Field Service Management enable organizations to capture step-bystep guidance in the form of playbooks for field service teams. This application helps ensure tasks are completed with the correct and standardized process using an easy-to-follow playbook for service providers.
Enables creation of playbooks for Field Service Management processes.
- Fixed the issue where "View playbooks" button is not displayed on work order task cards
Required plugins and products
· Field service management (com.snc.work_management)
· Playbook Experience (sn_playbook_exp : 28.0.6)