GlobalLink Enterprise for ServiceNow provides an all-in-one GenAI-powered solution to initiate, automate, control, track, and complete all facets of the translation process. The unique combination of ServiceNow and GlobalLink Enterprise provides users with an innovative solution for managing translations with minimal effort and virtually no IT overhead.
Expanding into new global markets presents a significant growth opportunity for many organizations, but the process of entering and succeeding in new markets can be daunting and time-consuming, particularly when content lives in different places or is managed by different teams. Organizations with global aspirations need a reliable and efficient translation management system to reach customers and audiences abroad.
For more than three decades, GlobalLink Enterprise and TransPerfect have helped the world’s leading organizations simplify the process of creating, managing, and deploying global content. Using AI, we continue to innovate our technology to meet the growing business needs of our clients. Today, over 90% of clients achieve ROI in less than 12 months, and the average GlobalLink Enterprise client realizes over 50% in cost, timeline, and translation management savings. Reach out to us at contentstack@transperfect.com to book a demo with our team of experts.
GlobalLink features:
+Seamless Integration - Scheduled or on-demand translation via the UI
+On-Demand Analytics - Get a dashboard view of translation spend and other KPI’s
+Vendor Management - Use internal or external translation resources
+Flexible Workflows - Use machine translation, human translation, or both
+Rapid ROI - Reduce IT involvement and eliminate project management overhead
GlobalLink for ServiceNow features:
+Regional language and dialect translation of user-entered data on ServiceNow Knowledge Articles, Article Templates,Knowldge Keywords, Knowledge Blocks, and text-based attachments (doc, docx, txt, rtf, and more)
+Translation of Service Portal items, Portal Announcements, Messages, Choices, Field Labels, SP Instances, SP Instance menu, SP rectangle menu item, Instance with Links, Portal Announcements, Catalog Items, Variables, Variables Sets, Question choices, Categories, Portal Content, Portal Content Mobile, Modules, Taxonomy and Topics, Topic Categories, Topic Details, Guided Tour, Translated Name / Field, Translated Text, KB categories, HR Templates, HR Services, Quick Links, Service Portal Front end.
+Translation of Surveys, System Notifications, and more
+Translation of Agent Chat (for Vancouver, Washington DC,Xanadu, and Yokohama) Content with GlobalLink Machine Translation REST API(s)
+Translation of Task Extended records (Cases and Incidents) with GlobalLink's cloud-based WebJS solution
• Added Support for Webhooks.
• Improved Technical Tracking of the submission.
• Improvements in the Submission Wizard.
• Migration to the GlobalLink Enterprise REST API.
• Support for rich text columns for variables was added.
• Critical Bug Fixes.
I18n Localization Framework and desired language packs
ITSM - Incident, Problem, Change, Request as well as
Knowledge Management depending on translation requirements.