Google Directory is an active directory for users and groups in a company. When a user in a company is newly hired, transferred, promoted, demoted, or terminated, his/her user and group access should be reflected accordingly. ServiceNow, as the System of Engagement, can facilitate these user provisioning workflows easily. All these employee lifecycle events can be first entered in ServiceNow as service requests. ServiceNow can then seamlessly facilitate these requests and update Google Directory accordingly by using Google Directory Spoke. No more swivel chair data entry to keep both ServiceNow and Google Directory in sync. ServiceNow Flow Designer and Google Directory Spoke will automate all these user provisioning flows for you.
Provides actions to automate the management of Google Directory users and groups.
Provides webhook registries to enable creation for subscription to Google Directory user events and processing of these events.
Group Management
- Create Group
- Delete Group
- Look up Group Details by Group Email or ID
- Look up All Groups Stream
- Look Up Groups Stream by Filtering Criteria
- Update Group Details
Member Management
- Add Member to a Group
- Delete Member from a Group
- Look up Member Details from a Group
- Look up Members of a Group by Group Email or ID
- Update Member
User Management
- Create User
- Delete User
- Look up User Details by User Email or ID
- Grant Admin to User
- Look up Users Stream by Filtering Criteria
- Revoke Admin from User
- Update User Details
- Suspend User
- Reactivate User
- Reset User Password
Webhook Management
- Create Subscription Channel
- Stop Subscription Channel
- New - N/A
- Changed - N/A
- Fixed - 1 defect
- Removed - N/A
Required plugins and products