0
7.0.1
Australia, Zurich
Standalone Application
Empower your channel partners with seamless order management capabilities. This app enables resellers and distributors to efficiently track and manage orders through a partner portal, while enterprises maintain full visibility and control over the partner sales process.
PC suggestion:
Empower channel partners with seamless order management capabilities. This application enables resellers and distributors to track and manage orders efficiently through the Partner Portal, while enterprises maintain visibility and control across the partner sales process.
- Enterprise Order Creation: Internal teams can create and manage orders on behalf of channel partners
- Comprehensive Order Tracking: Partners can view order summaries, detailed order lists, and track order records in real-time
- Multi-Partner Support: Manage multiple channel partners as resellers for a single customer with full relationship tracking
- Integrated Workspace: Streamlined order management experience for enterprise Partner Relationship Managers
- Role-Based Access: Leverage robust permissions for Partner Managers, Admins, and Agents
- Complete Order Visibility: Track orders throughout the entire lifecycle with detailed views and history
- Secure Data Access: Channel partners and Partner Relationship Managers can only view orders related to their specific partnerships, ensuring data privacy and compliance
Personas supported:
- External Partner Managers and Associates
- Enterprise Partner Relationship Managers
- Enterprise Partner Admins and Agents
- Organizations managing reseller and distributor networks
No net-new features were released.
Not applicable for this application version.
Requires ServiceNow Zurich or a later family release.