xtype Preflight AI is an intelligent validation agent built on ServiceNow’s Agentic AI framework. Designed for ServiceNow platform teams, it proactively verifies update set viability before deployment to reduce rework, prevent errors, and streamline development cycles.
By analyzing update sets for adherence to naming conventions, the presence of meaningful descriptions, and potential conflicts, xtype Preflight AI eliminates common causes of troubleshooting and failed deployments. Teams gain assurance that their update sets are complete, standardized, and deployment-ready.
xtype Preflight AI introduces a preventative, AI-powered approach to deployment hygiene. As a validation layer native to the ServiceNow platform, it integrates seamlessly into developer/release workflows and scales with enterprise delivery velocity, offering teams confidence and control before changes go live.
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Description Validation: Verifies that update sets include meaningful, clear descriptions to support future troubleshooting and auditability.
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Naming Convention Validation: Ensures update sets follow defined naming standards using customizable regular expression rules.
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Conflict Detection: Identifies potential conflicts between the current and existing update sets in the target instance.
xtype Preflight AI Use Case
- Allows users to ask Now Assist to do a Preflight check of an update set to determine if the update set meets company standards, and easily determine the likelyhood of a successful deployment.
xtype Preflight AI - Reviewer AI Agent
- This AI Agent will review a given update set to validate the following:
- Naming convention follows company standards
- Description provided is meaningful
- The update set contains changes
- Check for conflicts in the update set against other update sets in the instance
- Execute an instance scan on the update set to ensure best practices are followed
xtype Preflight AI - Description Fixer
- This AI Agent will provide a meaningful description for the update set if the user determines that the current description is not meaningful.
The xtype Preflight AI application requires one of any of the Now Assist for [x] applications to be installed.