0
1.3.0
Yokohama, Xanadu Patch 2, Xanadu Patch 1, Xanadu, Washington DC Patch 6, Washington DC Patch 4
Service Level Objective (SLO) management is a crucial component of Site Reliability Engineering (SRE) that focuses on defining, monitoring, and maintaining the reliability and performance standards for services. Effective SLO management involves several other key components, including Service Level Indicators (SLIs) and error budgets.
- SLI signal aggregation
- Create duration and count-based service level objectives
- Calculate error budgets (EB)
- Error budget policies
- Error budget visualization
- Measure service reliability
New
- Links CIs to Application Services to roll their reliability into parent Service SLOs and Error Budgets.
- Required plugins and products: ITSM Standard & ITOM Operator Professional
- Dependencies:
- Service Reliability Management (Global dependencies)
- Service Operations Workspace Service Reliability Management (SRM) Commons
- Service Operations Workspace Core
- Alert Rules Management
- Event Management Connectors
- Event Management Core
- Service Operations Workspace Alert Mngmt
- Service Operations Workspace Service Dashboard
- Service Operations Workspace UI Components
- Service Operations Workspace Integrations launchpad
- Service Operations Workspace Integrations launchpad UI