0
1.29.5
Yokohama, Xanadu, Washington DC, Vancouver Patch 9, Vancouver Patch 5, Vancouver, Utah Patch 10
ServiceNow® Contact Tracing provides the capability to trace and reach out to employees that may have been exposed to an individual classified as positive for a condition (for example, COVID-19) by correlating information from work shifts, workspace locations, badge scans, and employee daily contact logs. The Contact Tracing application includes the capability to manage the response process related to these events.
To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.
- Identify on-site employees who may have been in contact with a potentially affected co-worker.
- Correlate contact tracing information across workplace location, work shifts, badge scans, and self-reporting daily contact logs to enhance search criteria.
- Create outreach cases with automated task assignments for follow-up interviews with potentially impacted employees.
- New
- None
- Changed
- None
- Fixed
- Security fixes
- Removed
- None
- Dependency plugins
- Scoped Application Restricted Caller Access (com.glide.scope.access.restricted_caller)
- Dependency ServiceNow Store applications
- Emergency Exposure Management (com.sn_imt_diagnosis)
- Employee Readiness Core (com.sn_imt_core)