3
14.0.0
Australia
Integration
NinjaOne Activities gives managed service providers and IT teams that run both NinjaOne and ServiceNow a single, unified view of their endpoints. Every login, script run, automated action, and more from NinjaOne appears right inside ServiceNow, where your teams already work.
The app streams NinjaOne activities into a ServiceNow custom table in near real time, so technicians follow endpoint activity from one screen and stay focused on the work in front of them. Administrators can filter activities by Configuration Item (CI) to build custom workspace views, giving each technician a focused, relevant feed. And because each activity can trigger a ServiceNow flow, teams automate actions across both platforms from a single event, turning a NinjaOne activity into something your ServiceNow processes can act on, and opening the door to smarter, more connected workflows across your entire operation.
- Sync NinjaOne activities (logins, script runs, and more) into ServiceNow in near real time via a custom table
- Use NinjaOne events as native ServiceNow Flow triggers to automate actions across both platforms
- Give technicians one pane of glass, no hopping between NinjaOne and ServiceNow
- Filter by configuration item for custom, CI-scoped workspace views
- NinjaOne Activities, a new ServiceNow integration, streams NinjaOne platform activities, like user logins and script executions, into a ServiceNow custom table in near real time, so technicians see what's happening in NinjaOne without leaving ServiceNow.
- ServiceNow administrators can filter these activities by Configuration Item (CI) to build custom technician workspace views, and use any activity as a ServiceNow Flow trigger to automate actions across both platforms.
- Runs on ServiceNow Zurich (minimum)
- Requires the base Now Platform (custom tables and Flow Designer, both included by default)
- Supported ServiceNow web browser
- For filtering activities by Configuration Item (CI): a populated Configuration Management Database (CMDB), supplied by the NinjaOne ServiceNow integration (which requires IT Service Management (ITSM))
- Have an active and configured/support NinjaOne instance
- A pre-existing and functioning NinjaOne Integration with ServiceNow for NinjaOne Activities to expand on