No new features have been delivered; migrated the application from family to store.
Integrate Customer Service Management with IT Service Management that includes the Incident, Problem, Change, and Request Management applications. With this integration, users can create request, incident, problem, and change records from customer service cases and external users can view these records from the Customer and Consumer Service Portals.
No new features have been delivered; migrated the application from family to store.
Integrate Customer Service Management with IT Service Management that includes the Incident, Problem, Change, and Request Management applications. With this integration, users can create request, incident, problem, and change records from customer service cases and external users can view these records from the Customer and Consumer Service Portals.
No new features have been delivered; migrated the application from family to store.
- Required plugins and products
- Customer Service (com.sn_customerservice)