The Delphix Spoke for ServiceNow includes key data and infrastructure actions that are building blocks for orchestrating data automation. Together with other business rules, integrations, and processes within ServiceNow, customers can design complex workflows, dashboards, and data catalogs to support self-service automation and ensure corporate governance compliance. Ultimately, this solution capability will streamline DevOps test data management, site reliability engineering (SRE), and administrative processes.
By offering a broad range of actions within the Delphix spoke, mutual customers will be empowered to design their workflows to support any number of data-related use cases. Common scenarios include:
DevOps Test Data Management - Application development teams today are often burdened with many challenges to quickly accessing compliant and fresh test data. Customers can now design ServiceNow flows to perform critical data actions through a Data Catalog experience such as provisioning new data sets, refreshing existing sets, and destroying obsolete data sets.
Site Reliability Engineering - The Delphix Spoke’s actions can be used to trigger timely responses in the event of a ransomware attack or to trigger investigative workflows to diagnose the root cause of an application failure. As such, a complex workflow that involves multiple tools, such as APM, GCP, and Delphix, can be centrally orchestrated through ServiceNow.
Administrative - Routing administrative and operational actions such as creating and deleting users, starting and stopping source database ingestion, and clearing all lingering VDBs after a certain amount of time.
Xanadu Release Support
- Added the ServiceNow Xanadu release to our compatibility list.
New Client Catalog Capabilities
- Introduced a Query VDBs action and equivalent functionality to the spoke’s APIService script. Flows and Custom Client Catalog Scripts can use this capability to dynamically identify VDBs based on the user's permissions at runtime.
Beta features
- Introduced a new, hidden “Refresh VDB from Parent’s Snapshot [Beta]” catalog item.
- Introduced a new, hidden “Refresh VDB from Relative’s Snapshot [Beta]” catalog item.
Note: Delphix cannot guarantee support for features still in beta.
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ServiceNow Washington DC, Vancouver, or Xanadu releases.
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The Integration Hub Plugin must be installed and enabled on the ServiceNow instance.
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The Starter (Free), Standard, Professional, or Enterprise Packs are all supported.
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(Optional) ServiceNow Management, Instrumentation, and Discovery (MID) Server is installed and configured.
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The MID Server enables DCT to communicate with your ServiceNow instance. This is required if ServiceNow cannot access DCT.
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