The Delphix Spoke for ServiceNow includes key data and infrastructure actions that are building blocks for orchestrating data automation. Together with other business rules, integrations, and processes within ServiceNow, customers can design complex workflows, dashboards, and data catalogs to support self-service automation and ensure corporate governance compliance. Ultimately, this solution capability will streamline DevOps test data management, site reliability engineering (SRE), and administrative processes.
By offering a broad range of actions within the Delphix spoke, mutual customers will be empowered to design their workflows to support any number of data-related use cases. Common scenarios include:
DevOps Test Data Management - Application development teams today are often burdened with many challenges to quickly accessing compliant and fresh test data. Customers can now design ServiceNow flows to perform critical data actions through a Data Catalog experience such as provisioning new data sets, refreshing existing sets, and destroying obsolete data sets.
Site Reliability Engineering - The Delphix Spoke’s actions can be used to trigger timely responses in the event of a ransomware attack or to trigger investigative workflows to diagnose the root cause of an application failure. As such, a complex workflow that involves multiple tools, such as APM, GCP, and Delphix, can be centrally orchestrated through ServiceNow.
Administrative - Routing administrative and operational actions such as creating and deleting users, starting and stopping source database ingestion, and clearing all lingering VDBs after a certain amount of time.
Zurich release support
Added the ServiceNow Zurich release to our compatibility list.
New catalog capabilities
This release includes the following updates:
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New catalog items and flows have been added
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'Enable Catalog Access' to ease the new user onboarding experience.
- 'Refresh VDB from Self' to refresh a VDB using an existing snapshot list
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'Refresh VDB from Parent’s Snapshot' and 'Refresh VDB from Relative's Snapshot' are no longer in beta and are fully supported.
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'Rollback VDB from Snapshot' and 'Rollback VDB from Bookmark' are now deprecated and removed from the Catalog list.
Feature enhancements
This release made the following enhancements to drop-down items in the user interface:
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Timestamps in ServiceNow match the corresponding timestamps in DCT.
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For snapshots, timestamps are now displayed in chronological order.
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Drop-down items now display the dSource and VDB name instead of the ID.
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ServiceNow Xanadu, Yokohama, or Zurich releases.
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The Integration Hub Plugin must be installed and enabled on the ServiceNow instance.
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The Starter (Free), Standard, Professional, or Enterprise Packs are all supported.
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(Optional) ServiceNow Management, Instrumentation, and Discovery (MID) Server is installed and configured.
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The MID Server enables DCT to communicate with your ServiceNow instance. This is required if ServiceNow cannot access DCT.
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