Note: Journey Accelerator is available with Journey designer. You should not download/install Journey Accelerator directly. You will get Journey Accelerator installed (from Tokyo release onwards) with the appropriate version of Journey designer from the store, so they are compatible with each other.
To see functionality related to Journey Accelerator, reference the Journey designer store application.
With Journey Accelerator, ServiceNow admins can easily create templates (specific to department, country, etc.) that enable managers to create personalized action plans for key employee transitions, such as promotions, transfers, onboarding, offboarding, and more. Journey Accelerator helps automate manager-driven processes once done in spreadsheets, email, power point, and other systems.
Managers, mentors, and employees collaborate on action plans from the Employee Center.
- Managers create customized plans and to-dos, assign mentors, and track progress
- Mentors view or modify the plans and track progress
- Employees view plans and update their progress
- Admins and managers can add learning from Learning Posts into action plans
For Key Features, reference the latest version of Journey designer.
- Fixed
- The sn_jny.reader and sn_ja.reader roles are now assignable by their respective admin roles.
See the latest version of Journey designer.