Delegation of Authority (DOA) defines who can make decisions, approve spending, or act on behalf of an organisation. An effective DOA framework ensures these powers are assigned with clear scope, value limits, and timeframes so accountability remains transparent and auditable.
Delligo is a ServiceNow-native solution purpose-built to help enterprises manage DOA with confidence. It replaces emails, spreadsheets, and fragmented systems with a structured and scalable approach. Whether assigning financial approvals, project decision rights, or HR-related authorities, Delligo provides real-time visibility, lifecycle control, and audit-ready reporting.
By centralising DOA in one system, Delligo reduces compliance risk, prevents unauthorised actions, and accelerates decision cycles — enabling organisations to govern effectively without adding platform complexity.
Why Choose Delligo?
Governance and Compliance
Ensure accountability with full audit trails, expiry controls, and compliance-ready reporting.
Clarity and Empowerment
Give teams confidence to act with clear authority while preventing unauthorised decisions.
Efficiency at Scale
Replace fragmented methods with purpose-built workflows that cut hidden costs and speed up decisions.
Aligned to Your Structure
Configure delegations to match organisational models, authority levels, and governance rules.
Enterprise-Ready
Support complex hierarchies, multiple authority types, and integration with HR, finance, and procurement systems.
Fast Deployment
Deploy quickly with intuitive, no-code configuration and minimal reliance on ServiceNow product teams.
Delegation Management
Simplify authority requests, approvals, withdrawals, and amendments through intuitive, structured workflows.
Live Authority Register
Instantly view, query, and manage decision-making powers across the organisation from a centralised register.
Delegation Criteria Framework
Delegate using multiple parameters that reflect your organisation’s structure and governance need
Full Auditability
Automatically track every delegation change, with visibility via dashboards and audit-ready reports.
Integration-Ready Architecture
Built to support future integration with ERP, HR, procurement, and other enterprise systems.
Visit www.head-ahead.com/delligo for more details.
Initial Store Release
No dependencies on other modules.