Integration spoke for connecting ITSM Procurement with SHI International Corp APIs for Purchase Order automation. Adds a Flow Action for submitting purchase orders to SHI, and a REST API in your instance to enable SHI to provide updates during the Purchase Order lifecycle; the REST API also enables SHI to automate loading Products/Catalogs* into your instance for items available for order by your users.

Are you looking for a way to automate updates of your Service Catalog with supplier items available for order? Our application can automatically populate your Vendor Catalog items table so that you can populate your Service Catalog*.

Have your IT teams been fielding Service Desk tickets and manually submitting Purchase Orders on SHI.com to get products delivered to end users? You can use ITSM Procurement and our application to automate this task and eliminate manual order entry.

Once you place an order with a supplier, are you manually tracking status, shipments and loading of assets? Our application can automate the receipt of Order Status, Tracking Numbers, and Serial Numbers (for hardware items) to your instance, to enable you to automatically notify users of shipments and create assets in your downstream processes.

* Requires some manual customization to enable creation of Catalog Items.