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36.0.5
Yokohama, Xanadu, Washington DC, Vancouver
Employee Center is a self-service portal that provides a single place for employees to get all the information, services, and help they need from their organization. Organizations can deliver simple and unified multi-departmental service experiences to employees.
- A unified portal designed to scale across the enterprise to deliver a multi-departmental service experience.
- Employees can self-service by reporting issues, requesting items, finding information, and completing tasks.
- Availability of curated experiences to drive employee-centric content discovery across the portal.
- Availability of content experiences that facilitate targeted content and communications.
- AI-powered search engine.
- Virtual chatbot and live chat.
The patch addresses a defect identified in the previous versions and provides a better user experience.
Defect Fixes:
State field in the HR cases not getting updated:
- Fixed the defect where the State fields in the HR cases didn't update after the user accepted or declined the resolution on the portal.
- Streamlined the functionality with accurate updates to the State field.
- Any employee-facing service delivery product such as HRSD, ITSM, LSD, WSD.
- Required plugins and products
- Employee Service Center (com.sn_hr_service_portal).