Employee Center is a self-service portal that provides a single place for employees to get all the information, services, and help they need from their organization. Organizations can deliver simple and unified multi-departmental service experiences to employees.
- A unified portal designed to scale across the enterprise to deliver a multi-departmental service experience.
- Employees can self-service by reporting issues, requesting items, finding information, and completing tasks.
- Availability of curated experiences to drive employee-centric content discovery across the portal.
- Availability of content experiences that facilitate targeted content and communications.
- AI-powered search engine.
- Virtual chatbot and live chat.
The following functionalities are added with the latest version of the application:
• Added a new left navigation experience that is modern, intuitive, mobile-friendly, and easy to configure.
• Added support for user experience analytics for measuring engagement on portal navigation i.e. Mega Menu.
• Added a new AI-assisted approval process for REQs and RITMs in My Tasks.
• Added flexible widget header settings and alignment for widgets like Content Experiences, Quick links, Topic header, topic content, sub-topics, and Rich Content Editor.
• Added tab-specific filters for the enhanced Requests experience for improved usability and search relevance.
Fixes provided with this release:
Fixed the security access for content in Quick links associated with a website table. (Removed admin overrides for ACLs on the Quick links widget associated with websites adhering to the security directives for granular admin roles).
- Any employee-facing service delivery product such as HRSD, ITSM, LSD, WSD.
- Required plugins and products
- Employee Service Center (com.sn_hr_service_portal).