0
9.2.0
Australia Patch 1, Australia, Zurich Patch 8, Zurich Patch 5, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 8, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 9, Xanadu Patch 3, Xanadu
Standalone Application
Respond to incoming chat, phone, walk-up, and messaging interactions faster with Service Operations Workspace.
- Work on interactions created from incoming chat, phone, walk-up, etc.
- Respond to the caller appropriately with the help of on-time and contextual information.
- View asset information of the requesters to better assist them.
Changes:
- Updated plugin dependencies to ensure compatibility with the ServiceNow Australia and later releases.
- Minor defect fixes.
None