Introducing the TM Catalog Variable Reporting Application, which can enhance the capabilities of your ServiceNow Platform. This application is specifically designed to provide you with real-time visibility into your Service Catalog.
By using the widgets provided by this app, you can easily consolidate data from records created through record producers, which are usually spread across multiple tables. This data can then be presented in a single tabular report, making it easy to view and analyse.
With an Export to Excel functionality, the application allows users to download reports and take data analysis a step further by utilising Microsoft Excel functionality such as charts and graphs for further data insight.
The TM Catalog Variable Reporting Application provides intended users such as ServiceNow managers and agents with visibility and insight into end user requests by consolidating record producer information in one easily viewable table. This information is accessible as a report page on the Service Portal.
Key features incorporated into this release:
- Capability for users to query Record Producer question & answer data based on record table, related record producers, and time period.
- Ability to display data by adding or removing columns using slush buckets.
- The app can Export results to Microsoft Excel to extend functionality with MS Excel reporting capabilities.
Initial release
Microsoft Excel 97-03 or newer