0
1.1.4
Yokohama
Now Assist for Process Mining streamlines project setup, identifies bottlenecks, and pinpoints process inefficiencies with minimal time and effort. It also analyzes agent work notes to provide clear insights into the operational causes of inefficiencies.
- Work notes analysis identifies the operational reasons behind inefficient transitions (e.g., resolved to new or unnecessary reassignment) by examining worknotes. It highlights key reasons, including operational and process-related context.
New
- Work notes analysis identifies the operational reasons behind inefficient transitions (e.g., resolved to new or unnecessary reassignment) by examining worknotes and comments. It highlights key causes, including operational and process-related context
- Required plugins and products
- Generative AI Controller (com.sn.generative.ai)
- Application
- Now Assist for Creator