Break down data silos and unlock the full potential of your ServiceNow and Abacus ERP systems. DT Connect for Abacus delivers a smooth, direct connection that brings critical ERP data into ServiceNow, enabling smarter decisions, faster processes, and better customer experiences.
Whether it’s Finance, HR, Supply Chain, or CRM, your teams gain instant access to the right information at the right time—no manual workarounds, no integration headaches. With intuitive setup, real-time insights, and enterprise-grade reliability, DT Connect helps you automate processes, reduce errors, and accelerate digital transformation across your business.
- Supports all ServiceNow modules such as CRM, IT, Finance & Supply Chain, HR and custom implementations via App Engine
- Supports all Abacus modules such as Finances, Personnel, Administration and Supply Chain
- Centralized KPI dashboard for real-time usage insights
- Out-of-the-box Flow Actions for common use cases
- Multi-tenant and multi-system support via separate Abacus configurations
- Flexible REST and SOAP integration with configurable endpoints
- Supports direct integration or via MID Server
- Intuitive UI-based configuration for interface setup and data mapping logic
- Robust error handling and retry mechanisms ensure reliable data flow
- Transparent execution and logging of all calls, including smart queuing logic
- Supports Basic Authentication (REST & SOAP) and OAuth (SOAP)
Release 1.0.0: Initial release
This application requires your instances to be on the Xanadu family release or later and 4 custom tables.