Change Advisory Board (CAB) for Service Operations Workspace supports the CAB manager experience for defining and creating CAB meetings. It guides them through the process of scheduling a reoccurring meeting, inviting appropriate attendees and dynamically populating agenda items for each meeting.
CAB Workspace for SOW allows CAB managers to run CAB meetings and for CAB attendees to discuss agenda items. CAB attendees can easily add notes on each item facilitating discussion, view the change on which the agenda item is based and authorize the change if appropriate. CAB managers can write up meeting notes and share them with stakeholders when the CAB meeting completes.
CAB for Service Operations Workspace allows CAB managers, change managers and CAB attendees to work together to ensure changes are reviewed and approved efficiently and in real-time.
CAB workspace for SOW allows pre-CAB and real-time CAB collaboration and visibility
Approve changes directly from CAB workspace
Create and maintain CAB definitions from SOW
Review, set the agenda and schedule upcoming CAB meetings
New:
- Ability to create and manage Change Advisory Board (CAB) meetings in SOW
- Ability to run CAB meetings through CAB Workbench in SOW to review and authorize change requests
- Ability to discuss agenda items through CAB workbench before and during the CAB meeting
Required plugins and applications:
- Change Management
- Service Operations Workspace