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3.7.6
Australia, Zurich, Yokohama, Xanadu
Standalone Application
This is a core back-end plugin that is required for other applications, such as Account Lifecycle Events that is automatically installed.
Data model extensions for CSM Case Types and Tasks along with a common import task functionality. These features may be reused by other applications developed by Technology, Media, or Telecom Industry teams.
This release does not include any updates for this application.
Customer Service Management