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3.6.0
Zurich, Yokohama, Xanadu, Washington DC
This is a core back-end plugin that is required for other applications, such as Account Lifecycle Events that is automatically installed.
Data model extensions for CSM Case Types and Tasks along with a common import task functionality. These features may be reused by other applications developed by Technology, Media, or Telecom Industry teams.
Handled Read Only fields to follow new Security Directive(to make the fields either Script Read Only or Client Script Modifiable)
North Star Flag Creation
Customer Service Management