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3.0.1
Australia Patch 3, Australia, Zurich, Yokohama
Standalone Application
The Social Benefits Playbook is built for governments to simplify and modernize eligibility determination and the delivery of financial and social assistance. It enables governments to focus on providing critical assistance quickly to constituents in need, rather than developing and maintaining expensive custom solutions.
- Help constituents to initiate and submit applications for various social assistance programs, track the status of applications, and receive benefits quickly.
- Guide government workers to process applications quickly and consistently, and to monitor the progress of front and middle-office teams.
- Process social benefit applications consistently and efficiently through an integrated eligibility rules engine.
- Create and maintain criteria used to determine program eligibility.
- L3 compliance support. The Social Benefits Playbook now supports Level 3 compliance, enabling agencies to meet advanced regulatory requirements.
- Bug fixes.
Not applicable for this application version.
- Required plugins and products
- Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
- Service Applicant Information (com.sn_sn_svc_appl_info)