0
2.0.0
Yokohama, Xanadu, Washington DC
The Social Benefits Playbook provides governments with a packaged playbook built to simplify and modernize eligibility determination and the delivery of financial and social assistance – enabling governments to focus on quickly providing critical assistance to constituents in need, rather than developing and maintaining expensive custom solutions.
- Make it easy for constituents to initiate and submit applications for various social assistance programs, track the status of applications, and receive these benefits quickly.
- Guide government workers to process applications quickly and consistently, and monitor the progress of front and middle-office teams.
- Process social benefit applications consistently and efficiently through an integrated eligibility rules engine.
- Easily create and maintain criteria used to determine program eligibility.
- Changed
- Modified eligibility rules engine output to better inform agents when runtime issues occur.
- Updated application labels to support accessible rich internet applications (ARIA) accessibility requirements.
- Added new access control rules (ACLs) to enhance the playbook security model.
- Required plugins and products
- Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
- Service Applicant Information (com.sn_sn_svc_appl_info)