0
9.5.0
Yokohama, Xanadu, Washington DC, Vancouver Patch 5, Vancouver, Utah Patch 10
ServiceNow Learning Core helps to empower employees by delivering the right learning at the time of need. It provides the foundation for ServiceNow applications such as Learning Posts, Workforce Optimization, and Learning.
An administrator can complete source configuration and connect LMS systems with the ServiceNow Platform. In addition, they can:
- Use the Learning Experience Dashboard to review the learning task status and source configuration.
A catalog manager can create and curate content as well as manage the content within a catalog with accessibility rules. In addition, they can:
- Manage the creation and assignment of learning tasks.
- Integrate a learning task with Lifecycle Events and Journey Accelerator.
Features
- Create a catalog to organize external and internal content.
- Integrate with other LMS such as CSOD, Udemy, Pluralsight, Sumtotal, Saba, Workday Learning.
- Create internal content by referencing an existing KB Article and curating YouTube/Vimeo video and URL.
- Create and assign learning tasks manually in Lifecycle Events and in Journey Accelerator plans.
- View a learning task in the To-do's page and Ticket Page, which is also compatible on NowMobile.
- New: N/A
- Changed
- Increased the code test coverage
- ESMA - Advanced Security Directive - Learning Core
- Fixed: N/A
- Removed: N/A
This plugin will be installed along with WFO, Coaching, Learning Posts, or Learning applications
- Required plugins and products
- Talent Development SKU
- Application dependencies
- HRSD Integrations Framework (3.8.1)