0
3.0.7
Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Xanadu Patch 7
HR Service Delivery AI Agents Collection provides access to ServiceNow’s Agentic AI framework along with OOTB AI Agents for customers licensed for ‘Now Assist for HR Service Delivery'.
This application provides access to a framework for custom building AI Agents and leverages OOTB use cases built for HR.
- New
- Support for Google Gemini and Anthropic Claude on AWS as AI model providers for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI
- Compatibility with the most-recent version of platform AI agents
- Fixed
- Fixed various defects in the Tuition Reimbursement AI Agents released in March/May
Install the following plugin on your instance:
- com.sn_hr_core
- Below store app is required:
- Now Assist for HR
If the following plugins are installed, these agents will be installed as well
- HR Service Delivery Advanced Integration with Oracle HCM
- Time off requester
- Worker profile retriever
- Employee details updater
- HCM feedback retriever
- Benefits enrollment retriever
- Enterprise Service Management Integrations Framework
- Employee total rewards information AI agent
- Employee holiday calendar retrieval AI agent
- Expense manager