0
7.1.1
Australia Patch 4, Australia Patch 3, Australia Patch 2, Australia Patch 1, Australia, Zurich Patch 11, Zurich Patch 10, Zurich Patch 9, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1
Generative AI
HR Service Delivery AI Agents Collection provides access to ServiceNow’s Agentic AI framework along with OOTB AI Agents for customers licensed for ‘Now Assist for HR Service Delivery'.
This application provides access to a framework for custom building AI Agents and leverages OOTB use cases built for HR.
Changed
- Agent permissions have been updated with revised access levels and new role-based restrictions to enhance security compliance and align with platform updates and regulatory requirements.
Install the following plugin on your instance:
- com.sn_hr_core
- Below store app is required:
- Now Assist for HR
As part of this plugin, following standalone agents will be deployed:
- Benefits enrollment retriever AI agent
- Employee Details Updater AI agent
- Employee holiday calendar retrieval AI agent
- Employee total rewards information AI agent
- HCM feedback retriever AI agent
- Time off requester AI agent
- Worker Profile Retriever AI agent
- Expense manager
Also as a part of this plugin, the following workflows and bundled agents are also available:
- Generate onboarding ramp-up plan workflow
- Ramp up plan generation AI agent
- Ramp up plan reviewer AI agent