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1.7.0
Yokohama, Xanadu, Washington DC, Vancouver
Manage Zendesk accounts from ServiceNow. Analyze the data usage for Zendesk and reclaim the idle accounts.
Additionally, the Zendesk Spoke takes care of ticket management, ticket metric management, ticket audit management, activity management, attachment management, request management, suspended tickets management, search, webhook management, and user management in Zendesk.
Zendesk Download Subscriptions (with SAM Application)
- Get all Zendesk users in the account.
Zendesk Reclaim Subscription (with SAM Application)
- Downgrades and suspends the Zendesk user account.
Other Spoke action highlights:
- Ticket Management
- Create Multiple Tickets
- Create Ticket
- Look up Tickest Stream
- Look up Ticket by ID
- Update Ticket
- Update Multiple Tickets
- Recover Multiple Suspended Tickets by IDs
- Ticket Metric Management
- Look up Metric by ID
- Look up Ticket Metric Events Stream
- Look up Ticket Metric Stream
- Ticket Audit
- Look up Audit by ID
- Look up Audits Stream
- Look up Audit Log by ID
- Look up Audit Logs Stream
- Look up Ticket Audits Stream
and many more. Download and check it out!
Evaluated and modified sandbox access for client-callable script includes as false.
Required plugins and products
· See Supporting Links and Docs