4
0.1.0
Washington DC
Gotransverse (GT) embeds enterprise-grade billing and revenue management directly into ServiceNow CRM workflows enabling finance, operations, and customer service teams to automate efficient quote-to-cash processes. Purpose-built for enterprises with high-volume, complex needs, GT supports flexible pricing models—subscriptions, usage-based services, prepaid models, or hybrid bundles —while ensuring compliance, control, and scalability.
GT’s integration with ServiceNow Sales and Order Management (SOM) powers essential billing capabilities across platforms, including:
- Customer Accounts: Maintain consistent and accurate account data
- Product Data: Keep catalogs aligned for monetization agility
- Pricing Terms: Apply consistent rates, discounts, and contracts
- Billing Events: Automate invoicing and revenue recognition triggers
- Emerging Revenue Models: Support AI consumption, token usage, and real-time metering
With built-in tax automation, global compliance, and GL3-compliant revenue recognition, GT eliminates manual effort and system fragmentation, enabling end-to-end billing lifecycle management at scale. Empower your ServiceNow environment with accurate billing, auditable financials, and the flexibility to scale.
- Customer & Product Management: Supports B2C and B2B account models, handling of one-time, subscription, and bundled products, pricing via catalog and discounts, and agreement terms including renewals and amendments.
- Customer Service and Order Management: Synchronized customer model, order, and account/service visibility for billing.
- Quote & Product Configuration: Access product catalogs, pricing, and workflows for quote creation and order management.
This is the initial release, v1.0.
Plugins required:
- Customer Service
- Customer Service Base Entities
- CSM Workspace
- Quote Management
- Quote Management Data Model
- Product Catalog Management Core
- Order Management
- Data Model for Order Management
- Price Management
System table permissions required:
- Restricted Caller Access Privilege
- Source Scope: Order Management
- Source Type: Scope
- Target Scope: Gotransverse Integration Spoke
- Target Type: Scope