0
1.5.1
Zurich, Yokohama, Xanadu, Washington DC
ServiceNow Contract Management Pro is an easy to adopt solution for contract lifecycle management. With the contract lifecycle management functionality, you can configure contract document templates, clauses, clause variations, and initiate contract requests. The functionality also supports e-signatures, and external storage systems.
It removes the pain of manual processes and complex systems that slows down the business, with an intuitive self-service intake workflow. Template-based self-served contracts such as NDAs can be completely automated without requiring the contracts team involvement. Authoring is made easy with common editing, storage and eSignature tools, ensuring rapid delivery.
Contract Management Pro provides enhanced capabilities including a centralized and modern interface for easy cross-collaboration. Higher stakeholder satisfaction is ensured as the system streamlines processes across the contract lifecycle to ensure prompt contract delivery.
Utilize the power of Microsoft Word to efficiently generate new contracts and relevant documents. Conveniently store and author reusable contracts templates using Word to deliver prompt services. Ensure contract consistency and compliance by using pre-approved clauses from a library. Lastly, automated email reminders keep the business well-informed and ensures that no contract expiration goes unnoticed.
- Quickly automate contract workflows including non-disclosure agreements, sales contracts, and third-party contracts
- Leverage out-of-box contract workflows with pre-defined MS Word contract templates
- Integrations with OneDrive, Google Drive, Adobe Sign and DocuSign allow for legal teams to easily collaborate on suggested changes and approvals to documents across third-party channels and with in-house legal teams.
- Pre-approved clauses ensure consistency across all contracts while minimizing issues with compliance
- New
- Signature process:
- Added the ability to modify signatories in a contract request when it is in awaiting signature state.
- Added the ability to resend the signature request to the pending signer
- Backend enhancements:
- Contract Management Pro configurations are available on the Contract Request table, allowing for centralized configuration on a single table.
- The Signature blocks are selected by default when creating a contract template.
- New fields like company, perpetual are added to contract request. If contract end date is blank, then contract is perpetual. If end date exists, then contract is not perpetual.
- When initiating a third-party contract within business unit workspace, you can specify whether the contract request is for a single contract or multiple contracts.
- Classify contract requests as single or multiple contracts when creating a third-party contract review request from Employee Portal based on the number of contract documents attached to the request.
- Configure the ContractManagementExt extension point to automatically copy required fields from the originating business unit record to the contract request.
- Parent-child contract linking for own paper and single contract third party paper:
- Support contract linking during drafting and negotiation phases to establish a hierarchical relationship between parent and child contracts.
- Support contract linking and inheritance during drafting and negotiation phases to establish a hierarchical relationship between parent and child contracts and automatically inherit configured fields from the parent contract.
- Parent-child hierarchy is visible. The contract repository records associated with the parent and child contract requests are automatically linked after the contracts are signed.
- Support the capability to unlink a parent contract request. Audit is managed for linking and unlinking.
- Signature process:
- Changes
- The Name, Title and Email e-signature tags in the contract template will be populated from the e-signature tool instead of the signer task fields
- Reorder of the signer tasks in the contract request can be done using the Reorder modal by drag drop capability instead of editing each signer task.
- In the wet signature flow the request for signature will be sent only to the first signer with instructions to the signer to return the signed contract to the fulfiller to coordinate the remaining signatures. Earlier the request for signature was sent to all the signers simultaneously.
- Fixed
- In contract approvals record the approving field was populated with the contract request reference instead of the specific contract revision document due to business rules coming from another platform plugin.
- Files with the extension .PDF and with files with file names that had 2 periods (eg: xx.xx.pdf) were not getting sent for signature in the wet signature flow.
- Translations for few labels across the application
Role required to install the app: System admin (admin)
Dependent on applications:
- Contracts Core (com.sn_cm_core)
- Word Document Templates(com.sn_doc_word)
- Microsoft Word Add-in for ServiceNow Contracts (com.sn_cm_word_addin)
- Obligation Management (com.sn_cm_obligation)