ServiceNow Contract Management Pro is an easy to adopt solution for contract lifecycle management. With the contract lifecycle management functionality, you can configure contract document templates, clauses, clause variations, and initiate contract requests. The functionality also supports e-signatures, and external storage systems. It also supports amendments to manage changes to existing contracts without replacing the entire agreement.
It removes the pain of manual processes and complex systems that slows down the business, with an intuitive self-service intake workflow. Template-based self-served contracts such as NDAs can be completely automated without requiring the contracts team involvement. Authoring is made easy with common editing, storage and eSignature tools, ensuring rapid delivery.
Contract Management Pro provides enhanced capabilities including a centralized and modern interface for easy cross-collaboration. Higher stakeholder satisfaction is ensured as the system streamlines processes across the contract lifecycle to ensure prompt contract delivery.
Utilize the power of Microsoft Word to efficiently generate new contracts and relevant documents. Conveniently store and author reusable contracts templates using Word to deliver prompt services. Ensure contract consistency and compliance by using pre-approved clauses from a library. Lastly, automated email reminders keep the business well-informed and ensures that no contract expiration goes unnoticed.
- Quickly automate contract workflows including non-disclosure agreements, and third-party contracts
- Execute amendments to incorporate, delete, or revise terms following the execution of the contract.
- Leverage out-of-box contract workflows with pre-defined MS Word contract templates
- Integrations with OneDrive, Google Drive, Adobe Sign and DocuSign allow for legal teams to easily collaborate on suggested changes and approvals to documents across third-party channels and with in-house legal teams.
- Pre-approved clauses ensure consistency across all contracts while minimizing issues with compliance
- New
- When an e-signature request fails to deliver, the contract state updates to Signature delivery failed, and the signatory status to Delivery failed. Contract fulfillers are notified via in-product and email alerts. Supported for DocuSign and Adobe Sign
- Users can now access the Adobe Sign console via the Prepare for signature button without signing in to Adobe Sign
- Contract document comparison now supports externally stored documents
- Changed
- Support for Microsoft Word documents larger than 10 MB for document operations, including contract revision generation and document comparison etc.
- Fixed
- Adding multiple signatories now generates the correct number of signature blocks for internal and external signatories, regardless of name, title, or email mappings
- Supporting documents can now be successfully uploaded when a contract request is in the 'Awaiting Review' state
- Clause variations are now correctly evaluated when generating template-based contract revisions, even when the Advanced Script option is not selected
- The ContractsUtility script include is no longer marked as read-only, allowing custom implementations to extend and override functions as intended
- The Uploaded by field on contract documents now correctly displays the uploading user instead of System for requests submitted via the employee portal
- The Approving field on contract approval requests now correctly displays the contract document revision name when accessed from the Employee portal
- Removed
Role required to install the app: System admin (admin)
Dependent on applications:
- Contracts Core (com.sn_cm_core)
- Word Document Templates(com.sn_doc_word)
- Microsoft Word Add-in for ServiceNow Contracts (com.sn_cm_word_addin)
- Obligation Management (com.sn_cm_obligation)