0
1.4.1
Yokohama, Xanadu, Washington DC
ServiceNow Contract Management Pro is an easy to adopt solution for contract lifecycle management. With the contract lifecycle management functionality, you can configure contract document templates, clauses, clause variations, and initiate contract requests. The functionality also supports e-signatures, and external storage systems.
It removes the pain of manual processes and complex systems that slows down the business, with an intuitive self-service intake workflow. Template-based self-served contracts such as NDAs can be completely automated without requiring the contracts team involvement. Authoring is made easy with common editing, storage and eSignature tools, ensuring rapid delivery.
Contract Management Pro provides enhanced capabilities including a centralized and modern interface for easy cross-collaboration. Higher stakeholder satisfaction is ensured as the system streamlines processes across the contract lifecycle to ensure prompt contract delivery.
Utilize the power of Microsoft Word to efficiently generate new contracts and relevant documents. Conveniently store and author reusable contracts templates using Word to deliver prompt services. Ensure contract consistency and compliance by using pre-approved clauses from a library. Lastly, automated email reminders keep the business well-informed and ensures that no contract expiration goes unnoticed.
- Quickly automate contract workflows including non-disclosure agreements, sales contracts, and third-party contracts
- Leverage out-of-box contract workflows with pre-defined MS Word contract templates
- Integrations with OneDrive, Google Drive, Adobe Sign and DocuSign allow for legal teams to easily collaborate on suggested changes and approvals to documents across third-party channels and with in-house legal teams.
- Pre-approved clauses ensure consistency across all contracts while minimizing issues with compliance
- New
- The Legal request details section has been added to the Details tab of a contract request to display the legal fields of the parent legal request. This enables fulfillers to update legal fields directly from the contract request.
- Changed
- In contract requests, the Send for signature process is now enhanced to display the contract document details before you send it to the signatories.
- DocuSign Integration: You need not log in to DocuSign when prepare for signature is initiated for a third-part contract review request. To get the changed functionality, ensure you have DocuSign spoke version 3.30 or later installed.
- For self-served contract requests, the Create revision button is not available when the contract type is inactive.
- For non-self-served contract requests, the Contract type field displays only the active contract types in the Create revision pop-up window.
- While reclassifying a contract document or supporting document, only the active contract types are displayed in the 'Reclassify to' drop-down list.
- In the Create revision window, the ‘Inbound email’ option in the Storage type field has been replaced by ‘Activity stream’. The Activity stream now includes documents attached while requesting changes and received via inbound emails.
- In the Contract documents and Supporting documents tabs, the Contract type field in the Preview document window is auto-populated if the contract request has only one contract type.
- Legal fulfillers can now view the contract number and contract repository fields in the contract repository record.
- When you create a Contract template, only active contract types are displayed in the Contract type field. If a contract type is deactivated while the template is in draft or editing state, you cannot publish the template.
- The contract configurator [sn_cm_core.contract_config] can now add or update an internal signatory rule.
- You can now attach a document while requesting changes to a contract document in a contract request. The attached document is added to the Activity stream of the contract request.
- The Activity stream of a contract request now displays the activities of the contract request and the parent legal request.
- You can now set conditions for Legal Contract Request fields in the Advanced View of the Legal Counsel Center to filter specific contract requests. Additionally, you can select which Legal Contract Request columns to display in the list view.
- Performance improvements.
- UI improvements
- Fixed
- When Google drive is configured as the external storage, the URL field in the Details tab and the URL column in the Contract documents tab of a contract repository record do not display the link to access the document.
- The Ready column on the sn_cm_core_document_revision table does not filter the values correctly.
- There was a lack of consistency in the navigation order of the Lists. This issue has been fixed.
- The sync document message appeared even when there were no updates to the metadata. This issue has been fixed.
- In a third-party contract review request where wet signature is enabled and documents are stored in extrenal storage, the signed contract documents are not attached to the email sent to the signatories after the signed contract documents are uploaded to the contract request.
- The attached document on the createDocument revision was not cleared from the CMR record after the revision was created. This has been resolved.
- The "Use this clause" functionality did not work in external storage. This issue has been resolved.
- If you deactivate a Contract Configuration associated with an active contract request, an incorrect validation message appears and the contract configuration is saved as inactive.
Role required to install the app: System admin (admin)
Dependent on applications:
- Contracts Core (com.sn_cm_core)
- Word Document Templates(com.sn_doc_word)
- Microsoft Word Add-in for ServiceNow Contracts (com.sn_cm_word_addin)
- Obligation Management (com.sn_cm_obligation)